mcpedl Privacy Policy

This page describes what data we collect when you use mcpedl and how we keep that data protected. When you open an account, deposit funds via DANA or e-wallet, or access our platform on your phone, we collect certain information about you. We at mcpedl are transparent about what we collect, why we collect it, and who we share it with.

Our privacy commitments center on your account security, regulatory compliance, and fraud prevention. We encrypt sensitive data, limit access to your information, and store your KYC documents (identity verification) separately from your gaming history. We do not sell your personal data to marketers or advertisers.

If you have questions about how we handle your data or want to request deletion or access, contact our support team via in-app chat or email. Your privacy is a fundamental right, and we take it seriously.

What data we collect on mcpedl

When you sign up for mcpedl, we collect your email address, password (hashed, never stored in plain text), phone number, and optional name. We use your email to send login links, password-reset confirmations, and account notifications. Your phone number is used for two-factor authentication (2FA) if you enable it.

Account activity: We log every action on mcpedl—bets placed, games played, deposits, withdrawals, and login timestamps. This data helps us detect unauthorized access, investigate disputes, and comply with anti-money-laundering regulations. Your bet history is tied to your account and visible only to you and our support team when you request it.

Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or a bank like e-wallet, mobile banking, local payment, or online payment, we receive confirmation of the transaction amount, method, and timestamp. We do not store your full payment method credentials (credit card numbers, bank account passwords). Payment gateways handle that encryption separately.

Device and technical data: When you access mcpedl on your Android phone via our APK or on iOS via Safari, we log your device type, operating system version, IP address, and browser type. This helps us optimize app performance and detect suspicious logins (e.g., access from a different country than your usual location).

Cookies and tracking: We use cookies on our website to remember your login session and language preference. These are session-based cookies that expire when you close your browser. We do not use cookies to track you across third-party websites.

How we use your data on mcpedl

We at mcpedl use your data for specific purposes only:

• Account management: Logging you in, resetting your password, sending account alerts, and recovering your account if you lose access.
• Fraud and security: Detecting unusual login patterns, preventing duplicate accounts, and protecting against abuse.
• Regulatory compliance: Fulfilling anti-money-laundering (AML) and Know Your Customer (KYC) requirements. We may share data with relevant authorities if legally required.
• Dispute resolution: Investigating bet disputes, payment issues, and account complaints.
• Service improvement: Analyzing how users interact with mcpedl to optimize the app and website.

We do not use your data to send unsolicited marketing emails or SMS unless you have explicitly opted in. You can manage your notification preferences in your mcpedl Account Settings.

Third-party processors and data sharing

When we use third-party processors (payment gateways, email services, SMS providers), we require them to sign data protection agreements. They may store your data on servers outside your country, including outside Indonesia. By using mcpedl, you consent to this international data transfer.

If we are required by law or court order to disclose your data to regulatory authorities or law enforcement, we will do so. We do not have the legal right to prevent such disclosures, but we will attempt to notify you if legally permitted.

How long we keep your data

We at mcpedl retain your account data (email, phone, bet history, payment records) for the duration of your account and for a retention period after you close it—typically 5–7 years for regulatory compliance. Your KYC documents are retained separately for the same period or longer if required by local law.

If you request deletion of your account, we will close your account and anonymize your personal identifiers. However, we retain transaction records and betting history in anonymized form to comply with anti-money-laundering obligations and tax regulations.

Your rights regarding data on mcpedl

You have the right to access, correct, or request deletion of your personal data held on mcpedl. To exercise these rights, contact our support team via in-app chat, email, or WhatsApp. Provide your account details and a clear description of your request.

We will respond to data access requests within 30 days. For deletion requests, we will review whether the data is subject to legal retention requirements. If we cannot delete the data, we will explain why and offer to anonymize it instead.

You also have the right to withdraw consent for marketing communications. You can disable promotional emails and SMS in your Account Settings on mcpedl.

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